Privacy Policy
At Stages Learning, we are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the steps we take to safeguard your information. Please take a moment to review this policy to understand our practices and your rights.
Stages Publishing, Inc. dba Stages Learning Privacy Policy
Last Updated: March 9, 2024
This Stages Learning Privacy Policy (the “Privacy Policy”) describes how and why Stages Publishing, Inc. dba Stages Learning. (“Stages Learning,” “Provider,” “we,” “us,” or “our”) might collect, store, use, and/or share ("process") your (the “Customer,” “user,” “you,” “your”) information when you use our Service, when you visit our website at https://stageslearning.com (the “Website”), or when you engage with us in other related ways, including job inquiries, sales, marketing, or events.
This Privacy Policy is incorporated by reference into the Stages Learning Terms of Service (the “Terms”). Please read this Privacy Policy and our Terms carefully before accessing or using our Service. Capitalized terms not defined in the Privacy Policy shall have the meaning set forth in the Terms.
- HOW WE COLLECT INFORMATION
- Information you provide. The information you provide in order to access or use our Service or Website, including registration information, account information, profile details, inquiries information, and customer support requests. We may also collect information about other people that you provide to us, including the information of the individuals using the Learning Line digital app (https://app.stageslearning.com).
- Automatic Information. We may collect information about how you use our Service or Website, such as the types of content you view or engage with, and the frequency and duration of your activities, or where you are inquiring information from. You have options to control or limit how we or our partners use cookies and similar technologies. For more information, please see www.allaboutcookies.org/cookies. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. If you limit or disable the use of cookies when you visit our Website and Service, you may be unable to use their full functionality.
- Information from third parties. We may collect information about you from third parties, including through sponsored events, job applications, and service providers through our Service or Website. We may also collect information about you from third parties such as advertising networks, analytics providers, and search information providers.
- Events. We may collect your information through audio or video recording at any Stages Learning Event.
- Social Media Features. We may collect information from third parties you connect to through the Service, such as LinkedIn. Our Service may include social media features, such as the “Like” button or the “Share This” button. These features may collect your IP address, which page you are visiting on our Service, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Service. Your interactions with these features are governed by the privacy policy of the company providing the feature.
- THE TYPE OF INFORMATION WE COLLECT
- We collect information which may include Personal Information, statistical data such as Aggregated and Anonymized Information, and in some jurisdictions Personal Information that is considered Sensitive information.
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- Personal Information. “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to, directly or indirectly, a particular consumer or household. Personal Information does not include Aggregated or Anonymized Information.
- Aggregated and Anonymized Data. “Aggregated and Anonymized Data” means that information is only viewable in groups and as part of a summary, not per the individual, or that the information can no longer reasonably be linked to a particular person or household. Aggregate and Anonymized Information is not Personal Information as personal identities have been removed and is not linked or reasonably likely to link any one individual or household.
- Sensitive Information. “Sensitive Information” is a specific subset of Personal Information that includes different types of information depending on the jurisdiction in which you reside. Sensitive Information may include financial accounts credentials allowing access to an account; precise geolocation; genetic data; biometric information processed to identify a consumer; information concerning a consumer’s health, sex life, or sexual orientation; or information about racial or ethnic origin, religious or philosophical beliefs, or union membership.
- Protected Health Information. “Protected Health Information” or “PHI” is information used to identify an individual and that was created, used, or disclosed while providing a health care service such as diagnosis or treatment. Please note that Stages Learning is not a Stages Learning is not a healthcare provider nor is it a Covered Entity under Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) or other applicable law, and our Service is not intended to be used for any diagnosis, treatment or patient Health Records.
- Authentication Information. As a condition of using the Service, we may ask you to provide additional information or copies of identifying documents that will allow us to identify you. We reserve the right to require you to provide such additional information and documents.
- Categories. The following table contains the categories (with non-exhaustive examples) of Personal Information, Sensitive Information and/or Protected Health Information we may collect about you. We reserve the right to use and disclose Personal Information to comply with our legal obligations, and to protect and enforce our rights.
Category Examples Identifiers Contact details, such as real name, alias, postal address, telephone number, unique personal identifier, gender, Internet Protocol, email address, and account name Commercial information Transaction information and payment information Internet or other similar network activity Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements Sensory Information Profile Pictures, Video/Audio of events, Audio Records of Customer Support Professional or employment- related information Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us Education Information Student records and directory information Sensitive Personal Information information about gender
- HOW WE USE YOUR INFORMATION
- Provide the Service. We use the information we collect in order for you, or an individual on your behalf, to use and access our Service and to use any other service we may offer, including for you to contact us, access our Website, and attend our events. In providing you with the Service, we also use information we collect to communicate with you, maintain your account and provide you with support.
- Payment Processing. We will collect payment information in connection with your use of our Service. Please note that we do not store your Billing Information, but the third-party payment processors we engage may retain your billing information in accordance with their own privacy policies and terms.
- Troubleshooting and debugging our products. We information to resolve technical issues that arise with our Service.
- Improve the Service. We use the information we collect to conduct surveys and research, develop new products and features, test those products and features in development, improve the effectiveness of our Service and marketing efforts, and conduct audits and troubleshooting activities.
- Security and Monitoring. We use the information we collect to diagnose technical issues, conduct audits, and monitor our Service, including unauthorized or illegal use and fraud prevention. In doing so we will protect the rights, safety, and information of our members, third parties, as well as our own.
- Comply with Legal Process. We may be required by law to disclose certain information we collect, including Personal Information when it is necessary to conform to legal requirements or comply with legal process. We may also use your Personal Information to protect our intellectual property and enforce our Terms.
- Marketing. We may use information we collect to advertise and market our Service including to send or provide you with advertisements, promotions and offers; analyze whether our advertisements, promotions, and offers are effective; and help us determine whether you may be interested in new products or services. You may unsubscribe to these notices by following the unsubscribe links in the emails.
- As Part of a Merger or Sale of Business. We may disclose your information we collect in connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
- Consent. We use the information we collect for any purpose described when you explicitly give your consent for us to do so, which can be withdrawn at any time. If we need to use your information for other purposes, we will ask your permission first, including your express consent when we use your Sensitive Information.
- OUR LEGAL BASIS FOR PROCESSING INFORMATION
To the extent that our processing of your Personal Information is subject to certain privacy laws, Stages Learning processes Personal Information on the following legal bases:
- Contract Performance. When you access and use our Service, you agree and accept our Terms of Service. Our Terms of Service is a contract between you and Stages Learning, and we process your information to provide you with the Service based on performing that contract. Additionally, if you provide us with the Personal Information of a Learner, then you accept and agree to the Consent Notice and Acknowledgement Agreement, which is an Agreement between the user and Stages Learning regarding the consent to process Personal Information of a third-party in order for use to provide the Service to you and such individual.
- Consent. We rely on your consent to use your information under the following circumstances: when you utilize our Service; when you decide to participate in any Stages Learning Events, research project, beta program, or surveys; when you contact us or inquire about a job; or for marketing purposes, where applicable. We may also rely on your consent when you interact with the Websitewith Website. You can access, modify, and delete the information you provide to us through the Service at any time and you may withdraw your consent at any time.
- Legitimate Interests. Generally, the remainder of the processing of Personal Information we perform is necessary for the purposes of our legitimate interest, for example, for legal compliance purposes, security purposes, or to maintain ongoing confidentiality, integrity, availability, and resilience of Stages Learning’s systems, Website, and Service.
- HOW WE SHARE THE INFORMATION
- Stages Learning. We will share your information with our employees, agents, and affiliates who are authorized by us to access it, and for the purpose of providing you with the Service or Website, or as required by law.
- Service Providers. We work with a wide range of third-party service providers who help provide and make the Service accessible. These include contractors, system integrators, auditors, and others. Stages Learning and our service providers may share your information with each other and use it consistent with this Privacy Policy. We may share your Personal Information with such service providers, so long as those parties agree to keep your Personal Information confidential.
- Government agencies, regulators, and other authorized third parties. We may disclose your information to governmental agencies, regulators, and other third parties if we determine that such disclosure is reasonably necessary to (a) comply with any applicable law, regulation, legal process, or appropriate governmental request; (b) protect any person from death or serious bodily injury; (c) prevent fraud, harm, or abuse of Stages Learning Service or our users; or (d) perform a task carried out in the public interest.
- Administrators and Users. We will share your information with users who are authorized by you to access it, and for the purpose of providing you with the Service or as required by law. For example, different parties wishing to access the Service on behalf of the same Learner, a teacher, and a parent, may be able to access certain information of the other and the Learner, after authorization to connect accounts.
- Collaborating Organizations. We may collaborate with other organizations to further provide you with services, events or other. In these cases, we may share your information when you sign up or inquire about the additional services.
- Other. Please remember that any information you share in public areas of our Service or Website, such as on message boards, feedback sections or reviews, becomes public and anyone may take and use that information. Please be careful about what you disclose in these portions of our Website or Service and do not post any Personal Information that you expect to keep private.
- STAGES LEARNING POLICIES
- Stages Learning Does Not Sell/Share Personal Information. We will not sell or share (as defined under the California Consumer Privacy Act “CCPA”) your Personal Information to any third party for their use without your explicit consent.
- Behavioral-Based Advertising. We do not participate in behavioral-based advertising also known as cross-context behavioral advertising.
- Aggregate and Anonymized Information. We may aggregate and anonymize information, including information about product usage, industry insights, hiring trends, etc. and Stages Learning may such data without restrictions for research, business, or other purposes such as improving our Service.
- HOW WE PROTECT THE INFORMATION
- Security Measures. We take reasonable technical and organizational measures to protect the confidentiality, security, and integrity of your information. Although we use security measures to help protect your information against loss, misuse, or unauthorized disclosure, we cannot guarantee the security of information transmitted to us over the Internet. While we strive to use commercially acceptable means to protect your information, including aggregating and anonymizing information, there is no guarantee that information may not be accessed, disclosed, altered, or destroyed.
- Storage and Retention. The information we collect is stored on servers located in the United States. We will retain your information for as long as needed to provide you with our Service, Website or other services, and as necessary to comply with our legal obligations.
- YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION INCLUDING NOTICE TO CA RESIDENTS
- Right to Corrections. We rely on you to update and correct the Personal Information contained on your account. However, if you are unable to do so, or you wish to have any Personal Information related to your account corrected, please follow the Contact Us method below.
- Access to Your Personal Information. You may request access to the Personal Information on your account by contacting us as through the Contact Us method below. We will grant you reasonable access to the Personal Information that we have about you as required by law.
- Right to Deletion. You may request that we delete Personal Information on your account by contacting us through the Contact Us method below. We will grant a request to delete Personal Information as required by law, but you should note that in many situations we must keep certain Personal Information to comply with our legal obligations, resolve disputes, enforce our agreements, or for other required business or legal purposes. Except as provided above, we will delete, aggregate, or de-identify all your personal information upon request, within the timeframes required by law.
- Opting Out of Advertising. If you wish to limit third parties’ collection of information about your use of our Services, you can opt-out of such marketing through the Digital Advertising Alliance or Network Advertising Initiative. Please note that opting out of behavioral advertising does not mean that you will not receive advertisements while using our Services. It will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms. We may also utilize certain forms of display advertising and other advanced features through third-parties such as Google Analytics, (Remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting). You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available here, or by vising NAI’s online resources on their website
- Opting Out of Marketing. You may opt-out of future marketing emails by following the unsubscribe instructions provided to you. Please note that if you access and use our Service, or if you opt-in to Service updates, we reserve the right to send you certain communications related to our Service, your account or your use of the Service, and these transactional messages may be unaffected if you choose to opt-out of marketing communications.
- Do-Not-Track. Some web browsers and devices permit you to broadcast a preference that you not be "tracked" online. At this time, we do not modify your experience based upon whether such a signal is broadcast.
- U.S. CHILDREN’S ONLINE PRIVACY PROTECTION ACT (“COPPA”)
As part of the Service, we may collect the Personal Information of a Learner, who may be your child, or a child that you work with. Parental or legal Guardian consent is required for the collection, use, and disclosure of any child’s information. You are required to collect the necessary consents before providing us with any Personal Information of a minor and/or child. If you do not have the necessary consent, you may not provide us with any Personal Information of such child. The types of personal information we may collect about the child is:- First and Last Name, Date of Birth, Gender;
- Information about the child’s use of the Service, including information sent by the mobile device or computer used by the child (e.g., IP address, unique device identifiers, website usage information, etc.) and information sent by the mobile device(s); and location information, if such child is accessing or using the Service through their own computer.
We use and disclose that information:
- to provide the Services;
- for business analytics purposes;
- to provide customer support to you;
- for account and network security purposes;
- to maintain legal and regulatory compliance; and
- to enforce compliance with our agreements and policies.
You are solely responsible for obtaining the proper consents regarding the provision of a child’s Personal Information to the Service. If you are providing the Personal Information of a minor to Stages Learning through your use of the Service, you acknowledge and agree that either: (1) you are the child’s Parent or Legal Guardian and consent to such provision; or (2) you have received prior consent from the child’s Parent or Legal Guardian. If you do not meet the above criteria, you may not provide the Personal Information of any child to our Service.Our Service, Website and other products are not directed or intended to be used by individuals under the age of 18 without the supervision of a parent or legal guardian. If you are a minor (under 18 years of age) using this Service, your parent, legal guardian, or the person helping you with your lessons is responsible for ensuring a parent or legal guardian has permitted your use of the Service. We do not knowingly collect Personal Information from children under the age of 18 unless a parent has consented to it. If we learn that Personal Information of an individual of individual less than 18 years-of-age (and not permitted under this clause) has been collected through our Service, Website or other, we will take the appropriate steps to delete that information. If you are a parent or guardian and discover that your child or a minor under the age of 18 has posted, submitted, or otherwise communicated Personal Information to our Service, or that another user has posted, submitted, or otherwise communicated Personal Information without your consent, then you may alert us at Customer.service@stageslearning.com or 530-892-1112 so that we may take appropriate action to remove the minor's Personal Information from our systems.
- INTERNATIONAL USERS
If you are located in another jurisdiction, you should be aware that once your Personal Information is submitted through our Service, it will be transferred to our servers in the United States. By using our Service, or providing us with any Personal Information, you consent to the transfer, processing and storage of your Personal Information in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside, and that the United States currently does not have uniform data protection laws in place. Your consent to this Privacy Policy and submission of such information represents your agreement to that transfer. - COOKIES
- Cookie Notice. We use cookies to collect statistical information about the ways you use our Service including which pages you visit, which links you use, and how long you stay on each page. We may also use cookies to create a database of your previous choices and preferences, saving you time and effort. When you first access our Service, you will receive a message advising you that cookies are in use. By continuing to browse the service, you agree to our use of cookies as described in the Cookies Policy. We may also permit select third parties to use cookies to collect information about our people’s online activities across other websites or over time to assist us with advertising or analytics. The use of cookies by third parties is not covered by our privacy policy, as we do not have access to or control over their cookies.
- Opt-Out. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. If you limit or disable the use of cookies when you visit Stages Learning, you may be unable to use the full functionality of our Service.
- THIRD PARTY LINKS
Our Service may contain links to third party websites, applications and services not operated by Stages Learning. These links are provided as an additional service to you and do not imply any endorsement by us of the activities or content of these sites, applications, or services nor any association with their operators. We are not responsible for the terms of use, privacy policies or practices of any third-party including websites or services directly linked to our Service or Website. We encourage you to review the privacy policies of any third-party site that you link from our service. - CHANGES TO OUR PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time, without prior notice to you, and any changes will become effective immediately upon posting. If we make material changes to this privacy policy, we will notify you by email via the primary email address specified in your account or through a notice on the website home page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you or if you do not have an account, for visiting our Website and this Privacy Policy to check for any changes. Your continued use of our Service following posting of any Privacy Policy changes constitutes your acceptance of such changes. The effective date of this Privacy Policy, and the last revised date is identified at the top of the page. - CONTACT US
If there are any questions regarding this privacy policy or you would like to access, update, or delete your Personal Information, you may contact us at Customer.service@stageslearning.com or 530-892-1112.
Or by writing a letter to the following address:Stages Publishing, Inc. dba Stages Learning
Attn: Legal
ADDRESS: PO Box 460, Vista, CA 92085- Timing. We try to respond to all legitimate requests within 30 days of your request. Occasionally it may take us longer and, in such cases, we will notify you of the delay, and may continue to update you regarding the progress of our response.
- Legal Obligations. Upon receiving any request, we may need to verify your identity to determine you are the same person about whom you have inquired or have the legal authorization to receive such information. You will not be subject to discrimination as a result of exercising your rights described in this Privacy Policy. In some cases, when you exercise one of your rights, we may be unable to comply with the request due to legal obligations or otherwise, or we may be unable to provide you with certain products or services. These responses are not discrimination and our reasons for declining your request or ceasing services will be provided at that time.
Effective Date: March 9, 2024